Which vehicles are supported by Hicharge?

Hicharge is compatible with all types of EVs (2-wheelers, 3-wheelers, and 4-wheelers).

How can I track my order?

Just put your tracking number in the app link to see where your order is. It usually takes 7-14 working days for your order to arrive after you've placed it.

How can I enroll to become a Partner?

To become a partner, simply fill out the 'Enquire Now' form on our website for bulk purchases and inquiries regarding dealership, franchise, or channel partnership. Our growth team will contact you promptly. Alternatively, you can reach us at email info@hicharge.in or call us at +91 72490 96655 to speak directly with a representative. Our support is available round the clock, seven days a week.

How can I place an order for HIcharge EV chargers?

EV chargers can be bought from our website https://hicharge.in/ or you can simply get in touch with us through contact us page.

What should I do if my vehicle is not getting charged?

First, ensure that you have a strong signal and internet connection. Check if the device is activated and if the LED is blinking. If everything seems fine but the issue persists, try restarting the device and clearing cache and storage from the app. Then, log in again.

If the problem persists, please contact us at +91 72490 96655  to speak to a representative. Our support is available 24/7, Monday to Sunday.

What are the different kinds of chargers available for sale?

We have multiple products,

AC charger-  AC 3.3 KW, AC 7.4KW, AC 10 KW

DC charger-  DC 30 KW, DC 60 KW, DC 120 kw

Portable charger-  3.3 kw portable, 7.4 portable

Can Hi-charge staff help with installation?

Yes, depending on your location and need, we can assist with installation both in person and remotely. For more information, please contact our team at +91 72490 96655. We are available 24/7, Monday to Sunday.

How long does it take to charge an electric vehicle?

Charging time depends on several factors, including the battery size of the vehicle, the charging level, and the state of charge when you begin charging. Generally, Level 1 chargers can add about 2-5 miles of range per hour, Level 2 chargers can add around 10-25 miles of range per hour, while DC fast chargers can add up to 80% of battery capacity in around 30 minutes, depending on the vehicle.

Do I need a special outlet to install an EV charger at home?

For Level 1 chargers, you can use a standard 120-volt outlet found in most homes. However, for Level 2 chargers, you'll need a 240-volt outlet, which may require professional installation by an electrician. Our team can assist you in determining the best charging solution for your home and guide you through the installation process.

Can I use your EV chargers with any electric vehicle?

Yes, our EV chargers are compatible with all electric vehicle makes and models. Whether you drive a Tesla, Nissan Leaf, Chevy Bolt, or any other electric vehicle, you can safely and efficiently charge your car using our chargers.